1. The only transaction in which SKIPIKS ("the Company") receives payment is the advertising credit top-up in Seller Partners. This policy governs cancellation and refund of those funds.
2. The Company is an intermediary for mail-order sales and is not a party to consumer transactions. Payment, delivery, withdrawal of subscription and refunds for products shown in the service are the responsibility of each seller and must be handled on that seller's own shop.
3. Catalog Partners pay nothing to the Company, so there is no refundable transaction (revenue settlement follows the Partner Terms).
1. Refundable: the unused balance of paid credits.
2. Not refundable:
3. Amounts excluded or reversed as fraudulent clicks are restored to the credit balance and become refundable under 1 above.
1. Email contact@skipiks.ai with your account email, business name, requested amount and bank account.
2. Phone: 050-6998-9311
3. To prevent account misuse, the Company may verify that the requester is authorised for that seller account.
1. Amount: the full unused paid-credit balance. The Company deducts no refund or transfer fee.
2. Timing: within 3 business days of verifying the request and balance, to the account you specify (following the refund standard in Article 18 of the Act on Consumer Protection in Electronic Commerce).
3. On completion the credit balance is reduced accordingly; at zero balance the seller's product exposure may be suspended.
4. If the request cannot be verified without further documents, the Company will say so and what is needed, and the period above runs from the day those documents are complete.
1. If a Seller withdraws, the remaining paid credits are refunded under this policy.
2. Even where the Company terminates for a material breach, unused paid credits are refunded — the sanction is suspension of service, not forfeiture of funds.
For questions about this policy: contact@skipiks.ai or 050-6998-9311.